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What to Do if Your Hearing Aid Makes No Sound

single hearing aid held in palm of hand against blue background

If you are experiencing hearing loss and your audiologist has prescribed a hearing aid, you should enjoy an excellent quality of life that can do wonders for your confidence and self-esteem. However, sometimes, your hearing aid may not work as expected. The hearing aid may fail to make any sound at all, and although this issue is a quick fix most of the time, it could also be something to be concerned about. If your hearing aid has stopped producing sound, here is what you need to do. 

Inspect for dust, wax and dirt 

Most of the time, a hearing aid may stop producing sound because the receiver or microphone passages are blocked. As your hearing aid sits in or behind your ear it is prone to collecting dust, wax and dirt if you do not clean it regularly. If you notice any blockages, carefully clean the debris with a soft-bristled brush so you don’t damage the other components. 

Check the hearing aid is switched on

Sometimes, the simplest explanation is also the solution. If your hearing aid does not make any sound, it could be a case of it not being switched on. Take your hearing aid out and double-check the device is turned on. As most hearing aids will only switch on when the battery door is closed, check that this is the case. If the door won’t close, the battery may be upside down. 

Turn the volume up

If there is no debris and the hearing aid turns on, but you still don’t hear anything, try turning the volume up. You can do this manually on the hearing aid or remote control, such as with your smartphone app. 

Switch between different settings and programs

You can also toggle through the settings and programs to see if you have accidentally shifted to a new program throughout the day or when you removed your hearing aid before bed. Take the time to switch from one program to the next and listen for any sound. 

Charge or replace the battery

An absence of sound can also point to battery issues. Besides the battery door not closing, your current battery may have degraded too much, particularly if you have used this hearing aid for a long time. If you have a battery tester, check the voltage and if you have a spare battery, remove your current battery and replace it. If you have the time, charge your hearing aid battery and try again. In most cases, this should solve any problems. 

Check for damage 

Although hearing aids are more robust than they might appear, they are still prone to damage. If you use your hearing aid all day, there is a more significant risk of damage. If no other solution works, you should check for damage. There may be cosmetic damage, but there could also be interior damage that you can’t see. If nothing else works, you’ll need to consider professional hearing aid repairs to find a solution. 


Blog posts brought to you by Mindy Brudereck